We couldn't charge your card for the Team plan. Update it by October 3 to keep full access.
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Your payment didn't go through
Hi John, we tried to charge $58.80 for your My Company Team plan on September 23, but your bank declined the card.
Card
Visa ending 4242
Reason given
Insufficient funds
What to do
Update your card or add another payment method. We'll retry the charge as soon as you save it — nothing else changes.
Update payment method
When access stops
We'll try again on September 26 and September 30. If the payment still fails, your workspace becomes read-only on October 3. Your projects and files stay safe either way.
Think this is a mistake? Your bank can tell you more about the decline, or contact our billing team.